Privacy Policy

This Privacy Policy describes how John G. Lane MD Inc. (“we,” “us,” or “our”) collects, uses, and protects your information in connection with our orthopedic research program.

Information We Collect

We collect patient contact information including name, email address, and mobile phone number for the sole purpose of sending automated research survey reminder communications. Survey data is collected through REDCap, a secure web-based research data collection platform hosted by the University of California San Diego (UCSD) Health Sciences.

How We Use Your Information

Your contact information is used exclusively to send automated follow-up survey reminders at scheduled post-intervention timepoints as part of your participation in our orthopedic research study. Survey responses are used for research purposes only.

SMS/Text Messaging Program

By providing your mobile phone number and opting in, you consent to receive automated SMS text message survey reminders from John G. Lane MD Inc.

Message frequency: You may receive up to 3 reminder messages at each study follow-up time point: before surgery (preop), 2 weeks, 6 weeks, 3 months, and 6 months after surgery, and annually thereafter for up to 5 years. This is a maximum of approximately 30 messages over the course of your participation.

Message and data rates may apply. Check with your wireless carrier for details.

Reply STOP to opt out at any time. Reply START to opt back in. Reply HELP for assistance, or contact us at 858-292-1433 or Office@johnglanemd.com.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Mobile information and messaging opt-in consent will not be shared with any third parties for marketing or promotional purposes under any circumstances.

Data Security

Your data is stored securely within UCSD’s REDCap research platform, which is maintained in compliance with HIPAA regulations. The REDCap database is hosted and maintained by UCSD Health Sciences through their secure research computing infrastructure.

Your Rights

You may opt out of SMS communications at any time by replying STOP to any text message. You may also contact us directly at 858-292-1433 or Office@johnglanemd.com to update your communication preferences or request removal of your contact information.

Terms & Conditions

This messaging program is also governed by our Terms & Conditions.

Contact Us

John G. Lane MD Inc.
3750 Convoy St Suite 116
San Diego, CA 92111
Phone: 858-292-1433
Email: Office@johnglanemd.com